I just ran into a POP3 authentication problem on my new VPS running cPanel. When I tried to perform POP3 authentication, it always returned “-ERR authentication failed (Bass password?)”.
I found out that there were two POP3 daemon installed on my server and that the wrong one was called through xinetd. The VPS had been setup by my provider so I knew a bit less about it than when I install everything myself.
If you ever get this problem, here’s the solution:
- Login to your Linux box via SSH as root.
- Run the following command:vi /etc/xinetd.d/popa3d
- Locate the line ‘disable = no’.
- Change the line to read ‘disable = yes’.
- Save and close the file by pressing ‘esc’ and typing ‘:wq’.
- Now restart the xinetd service: ’service xinetd restart’.
- Login to WHM and navigate to: WHM > Restart Services > Select the Link ‘POP3 Server (cppop)’.
- When prompted to restart the service, select ‘Yes’.
You should now be able to access your cPanel email via POP3.
March 6th, 2009 at 12:25 pm
Thanks